Sales Engineer

We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths. Our network, of over 2300 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees.

Job description

The Sales Engineer Nordics works in close collaboration with various teams, in particular the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams. The position is available to candidates preferably in Copenhagen or wider Danish cities but close to an airport.

Roles and responsibilities

Develop and maintain an in-depth knowledge of Genetec's software and hardware products

Define the solutions best suited to the requirements of our customers and partners

Develop and maintain excellent relationships with all stakeholders, customers and partners

Present high-level demonstrations of our entire product range

Provide technical support to sales teams in response to customer specifications

Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions

Participate in specialized security trade shows, exhibitions and seminars

Write white papers and become a true expert on Genetec solutions

Provide technical feedback from the field to upstream Product Management teams

Implement complex software solutionsTravel 30-40% of the time

Qualifications

Engineering degree in electronics, computer science, electrical engineering or equivalent

At least 8 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field

Initial experience in a pre-sales role in an innovative IT or security company

Excellent oral presentation skills

Excellent analytical and incident resolution skills

Knowledge of the security market

Comfortable working in a multicultural and international environment

Experience in the security field in the local region

Experience as a security system installer or commissioner and as a system integrator

Key skills

Customer orientation, commercial and interpersonal skills

Analytical and complex problem-solving skills

Work organization within project deadlines

Positive attitude

Sense of innovation

Follow-through on objectives

Oral and writing skills

Conviction and Influence

Knowledge

Physical security solutions, video and access control systems

IP network systems and protocols

Windows Operating Systems

PC configuration

MCSE and/or CCNA certification

Oral presentation techniques

Problem analysis and incident resolution

Security market

Professional level of Danish and English are important. An additional language is an asset (Finnish, Swedish, Norwegian).

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

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