Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Copenhagen, Capital Region of Denmark, Denmark

Job Openings Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

About the job Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Location: Malta On-site

Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week

Contract: Indefinite, Full-Time

Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta !

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only , helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

Respond to customer inquiries via email and chat

Review and moderate online content (images, text, profiles)

Apply platform guidelines and local regulations

Escalate violations and identify workflow improvements

Meet performance KPIs and contribute to team goals

Participate in regular training and adapt to various projects and markets

What We're Looking For:

Basic technical skills (MS Office Excel, Word)

Fast learner with strong attention to detail

Ability to work in shifts, including evenings and weekends

No prior experience required full training provided!

Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

1625 to 1990 euros/monthly

Quarterly government bonus (~130)

Performance-based bonus up to 200 twice a year

Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)

Airport pick-up and hotel accommodation (up to 3 weeks)

Flight reimbursement up to 200 (after 6 months)

Help finding housing with agency discounts

Family relocation possible (support only applies to the hired candidate)

Application Process:

Application review

First interview (Microsoft Teams)

Online assessment

Final interview

Offer and onboarding!

Apply now and start your Mediterranean journey in Malta! (Only candidates with EU passports or valid work permits for Malta are eligible.)

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