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Ayvens

Vejle / Global

Customer Service & Digital Transformation Leader

  • kr.900.000 - kr.1.200.kr.000

Job Summary

Salary Range:
kr.900.000 - kr.1.200.kr.000
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Job Description

Ayvens is seeking an experienced Customer Service Manager to lead a 16-person team, including 2 Team Leads, and drive digital transformation across customer engagement and operations. You will champion Salesforce Service Cloud adoption, AI-enabled support, and continuous improvements to customer journeys.

The role requires strong leadership, Danish and English fluency, and on-site presence to align with our strategic direction and KPIs.

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