BoConcept is looking for a Global Learning & Development Manager

Global Learning & Development Manager Retail Operations | Global Role | Based in Copenhagen or Aarhus, Denmark

Ready to shape the future of retail capability at BoConcept?

At BoConcept, we believe extraordinary customer experiences start with extraordinary people.

As one of the world's most global furniture and interior design brands, our success is built on the capability, confidence and commercial excellence of our store teams across more than 60 markets. Now we're looking for a Learning & Development Manager who can help take that capability to the next level.

This is not a traditional training role. We are looking for someone who understands that learning only creates value when it changes behaviour, builds confidence and delivers measurable business results.

You will own the global retail learning agenda, designing and delivering programmes that accelerate onboarding, strengthen leadership, elevate sales performance and help our teams bring Danish design and extraordinary customer experiences to life every day.

What you'll do You’ll design and lead a scalable global learning ecosystem that supports our retail strategy and helps our people perform at their best.

Key focus areas include:

Store Leadership Development Programmes

Retail onboarding journeys

Sales capability programmes

Interior Design Service behavioural training

Studio and ERP enablement

Future capability initiatives supporting business growth

Working closely with colleagues from Retail Operations, Commercial, Marketing, HR, VM and IT, you will translate business priorities into engaging learning experiences that drive measurable impact.

You will:

Design end-to-end learning journeys and development frameworks

Create blended learning experiences across digital, virtual and face-to-face channels

Develop scalable tools, resources and training content

Facilitate leadership programmes and capability workshops globally

Lead Train-the-Trainer initiatives across markets

Measure adoption, behavioural change and business impact

Build a culture of continuous learning, coaching and accountability

Who you are You are a commercially minded learning professional who combines strategic thinking with hands‑on execution.

You know how to create engaging learning experiences, but more importantly, you know how to translate learning into performance.

You bring:

5+ years' experience within Learning & Development, Retail Operations or Leadership Development

Experience designing and delivering leadership and sales development programmes

Strong facilitation and stakeholder management skills

A solid understanding of retail KPIs and commercial drivers

Experience working across international or franchise environments

The ability to turn strategy into practical actions and measurable results

Why BoConcept? This is an opportunity to influence how thousands of colleagues learn, grow and perform across a truly global retail network.

You’ll join an iconic Danish design brand with ambitious growth plans, collaborate with colleagues around the world, and play a key role in shaping the future of retail capability and leadership development.

Location This role can be based from our offices in either Copenhagen or Aarhus, with international travel as required.

Ready to Live Ekstraordinær? Application deadline: Apply no later than 30. September 2026

Department: Mørupvej 16 7400 Herning

Lokation: København

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