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Odense / Global

Danish-speaking Customer Service Agent in Sofia (relocation package included)

  • kr.312.000 - kr.424.000

Job Summary

Salary Range:
kr.312.000 - kr.424.000
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Job Description

Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description And Requirements Help the users with any issues they might have via tickets or calls

Provide solutions to everyday device use questions on a case-by-case customer-oriented approach

Identify trending issues and bugs from users' reported issues and communicate them to your supervision team

Work with a passionate team of customer-friendly colleagues from an international background

Requirements Very good knowledge of Danish language (B2 or similar) for daily communication with customers

Good command of English (B1 or similar) for training and internal communication

Basic understanding of iOS and Android OS features

Demonstrating empathy

Desire to help customers as best as possible and willing to contribute to the team's success

Result-oriented with personal performance

Friendly and outgoing personality

Looking for a long-term employment

Benefits Flexible working hours options

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment Support and learning

Employee referral bonuses

Does it sound like the perfect job for you?

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