Remote Sales Development Representative

Overview MCI Manila, National Capital Region, Philippines. MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. We are hiring a Remote Sales Development Representative (SDR) to identify, qualify, and schedule high-value leads for our sales team. The SDR will leverage CRM platforms such as Salesforce or HubSpot to manage outreach, track engagement, and ensure seamless handoffs to account executives. Fluency in English and a results-driven approach are essential.

Responsibilities Apply B2B sales strategies to identify and research prospects across target industries

Generate and qualify leads via outbound calls, emails, and social media outreach

Use CRM tools (e.g., Salesforce, HubSpot) to manage lead data and track engagement

Maintain accurate documentation of all lead interactions and activities

Communicate the value proposition of products/services clearly and persuasively

Qualify leads based on budget, need, timeline, and decision-making authority

Schedule meetings and product demos using CRM-integrated scheduling tools

Align lead generation efforts with sales and marketing strategies

Provide feedback on lead quality and campaign performance

Meet or exceed KPIs related to outreach, lead qualification, and CRM usage

Build and maintain strong relationships with potential B2B clients

Capture and report customer feedback to inform future outreach strategies

Qualifications Bachelor’s degree in Business, Marketing, or related field (preferred)

3+ years of experience in B2B sales development, lead generation, or similar roles

Proven track record of meeting or exceeding sales targets and KPIs

Advanced proficiency in CRM platforms (Salesforce, HubSpot, or equivalent)

Excellent command of English and strong interpersonal communication skills

Tech-savvy with the ability to quickly learn new tools and systems

Self-motivated, proactive, and results-driven

Requirements Must be authorized to work in the country where the job is based

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

What You Can Expect from MCI HMO Coverage plus a dependent; Rank & File ₱100,000 coverage; Supervisors/Managers ₱120,000 coverage

Dental Coverage; In-house dental assistance worth ₱5,000

Free meals during training

Career growth and learning

Allowances for rice, clothing, laundry and meals

Performance and loyalty bonuses

Opportunities for growth and promotion

Employee shuttle services; Company retreats and off-site events

Plus, more in-office rewards and recognition

Work Environment and Equal Opportunity This job operates in a professional office environment. The employee will be largely sedentary and may be required to sit/stand for long periods while using a computer and telephone headset. The company provides reasonable accommodations as required by applicable law.

MCI embraces diversity and is an equal opportunity employer. All employment decisions are based on merit and qualifications. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements.

Job Details Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Outsourcing and Offshoring Consulting

The employer reserves the right to revise this job description at any time. This job description is not a contract of employment and may be terminated at any time for any reason.

#J-18808-Ljbffr