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GlobalConnect Group

København / Global

B2B Network Support Technician (24/7 Shifts)

  • kr.420.000 - kr.520.000

Job Summary

Salary Range:
kr.420.000 - kr.520.000
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Job Description

GlobalConnect Group in Copenhagen is seeking a hands-on Service Desk Technician to support B2B network operations and keep critical infrastructure running. You will own customer cases from first contact through resolution, troubleshoot network issues, and ensure effective handovers within a specialised team.

The role combines technical troubleshooting with customer communication, prioritising cases by severity and SLAs.

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