SeaLink
Vejle / Global
citizens
- kr.92.000 - kr.110.000
Vejle / Global
Job Title Online Consultant - Vejle Denmark As an Online Consultant in Vejle Denmark you will be responsible for providing excellent customer service through various online platforms
Your main role will be to assist customers with their inquiries and concerns as well as offer product knowledge and recommendations
You will work closely with the sales team to help increase online sales and improve customer satisfaction
Responsibilities Respond to customer inquiries and concerns through online channels such as email chat or social media
Provide accurate and timely information about products or services to customers
Assist in processing online orders and resolving any order issues
Monitor online reviews and respond to any negative feedback in a professional manner
Collaborate with the sales team to identify opportunities for increasing online sales
Continuously update product knowledge to better assist customers
Help develop and improve customer service processes for online channels
Requirements High school diploma or equivalent college degree preferred
Previous experience in a customer service role is a plus
Excellent communication skills both written and verbal
Familiarity with various online platforms such as email chat social media etc
Ability to multitask and handle multiple inquiries at once
Strong problem-solving skills
Fluent in English proficiency in other languages is a plus
Must have a biometric passport or ability to obtain one
Must be legally able to work in Denmark
Salary Starting salary for this position is 1400$ per month Salary may increase based on performance and experience
If you are a quick learner with strong communication skills and enjoy working in a fast-paced environment this could be the perfect job for you
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