Client Service Associate - part time

In this role you will take part in providing first-in-class client experience in an environment where digital engagement is ever changing. We are dealing with a great variety of clients from individuals to institutional. As our new Client Service Associate, you will be assisting clients with a broad array of queries ranging from trading to funding related questions.

Languages

Danish

English

Czech

Slovakian

Polish

"Working in Client Services is a great opportunity to learn about investments, build experience in the financial services industry and develop professional skills in communicating with all types of clients around the globe"

Responsibilities

As Client Service Associate in Saxo, you take pride in walking the extra mile to ensure that our clients’ needs and requests are fulfilled and answered. However, there are no expectations for you to be able to answer all the questions from the day one. We will provide the needed onboarding and continuously train you to be able to independently assist the clients.

Becoming a part of Client Service, you act as an ambassador for Saxo and therefore it is essential that you always strive to deliver a best-in-class client experience and leave the clients on a positive note.

Advise and assist our clients on our wide product range across all asset classes

Act as our client facing specialist with extensive knowledge of our industry leading trading platforms

Ensure regulatory compliance through execution of global governance

Always act in the best interest of our clients and Saxo

Increase client digital interaction with Saxo

Your profile

You have great communication skills with excellence in both conveying specialist knowledge as well as simple instructions. You are motivated by clear goals and thrive with having transparent performance indicators.

Has 1-2 years of experience in a client-facing role

Preferably have an education related to service, finance, business or similar - or you are currently studying

Have knowledge of the financial industry and products

Fluent in English and one other language - written and verbal

In our part-time roles you should be able to work min. 20 hours a week

Location

Headquarters

#J-18808-Ljbffr