Service Support Specialist – Temporary

Proaktivt interagere med kunder over telefon og e-mail for at identificere behov og finde passende løsninger eller eskalere til videre vurdering

Oprette arbejdsordrer for reparationer og vedligeholdelse

Oprette tilbud på reparationer og vedligeholdelse i CRM-systemet ServiceMax

Aktivere/uploade kontrakter for serviceopgaver og licenser

Udføre fakturering, kreditering og genfakturering

Supportere teammedlemmer, der arbejder i marken

Proactively interact with customers by phone and email

Create work orders, repair and maintenance offers

Upload contracts for bench service and licenses

Create credit notes and re-invoicing

Support field team members

Requirements

Flydende dansk eller dansk som modersmål / Fluent or native level in Danish

Gode engelskkundskaber / Advanced level in English

Administrativ erfaring i et business-to-business-miljø / Progressive administrative experience in a business-to-business environment

Erfaring med forskellige administrative systemer

Sikker brug af IT, PC og software (Office package)

Experience including commercial experience

Core Competencies

Demonstrates strong administrative capabilities in a business-to-business environment, with proficiency in customer interaction, work order creation, and invoicing processes. Fluent in Danish and advanced in English, with a solid understanding of various administrative systems and IT tools.

Highest-signal resume keywords

Fluent Danish

Advanced English

Administrative Experience

CRM System Experience

IT Proficiency

ATS Optimization Keywords

Hard Skills

Work Order Creation

Repair and Maintenance Offers

Invoicing

Credit Note Creation

Contract Uploading

Soft Skills

Customer Interaction

Team Support

Industry Keywords

Business-to-Business Environment

Commercial Experience

Tools & Technologies

ServiceMax

Office Package

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