Expert - Cloud Solutions

VACANCY NOTICE FOR POSITIONS OF

Expert - Cloud Solutions

- Contract Agent (FGIV)

Reference no. EEA/CA/2026/11

The European Environment Agency (EEA) is organising an open competition with a view to establishing a reserve list of experts to work in the field of cloud solutions.

THE AGENCY:

The EEA is an Agency of the European Union (EU) and one of the decentralised Union bodies. The EEA aims to support sustainable development and to help achieve significant and measurable improvement in Europe’s environment, through the provision of timely, targeted, relevant and reliable information to policy-making agents and the public.

The Digital Department at the EEA leads on technology, data, and Earth observation services. It drives digitalisation across the EEA and the European Environment Information and Observation Network (Eionet), maximising the potential of digitalisation to achieve environmental, climate and sustainability goals. The department ensures reliable, effective, and secure technology services for partners and stakeholders, adapting software and information platforms to meet evolving needs. It manages data acquisition, integration, analysis, and dissemination infrastructure, delivering user-friendly services for diverse users and stakeholders. Additionally, the department oversees the aspects of the Copernicus Earth Observation programme entrusted to the EEA and enhancing its policy relevance and uptake. It further develops the EEA’s digitalisation and innovation capabilities in support of the EEA-Eionet Strategy and leads on the European Topic Centre for Data Integration and Digitalisation (ETC DI).

JOB DESCRIPTION:

Under the responsibility of the Head of Unit ‘Digital Transformation and Technology Services’, reporting to the Head of Department ‘Digital’ (see the EEA’s organisational chart ), the Expert shall be responsible for supporting the cloud infrastructure, hybrid environment operations, security, resilience and ongoing digital transformation priorities.

The successful candidate shall be responsible for designing, implementing, operating and continuously improving the Agency’s cloud and hybrid infrastructure services. The role focusses on ensuring security, resilience, compliance, performance, cost efficiency and alignment with enterprise standards and digital transformation priorities.

The Expert shall work closely with architecture, security, DevOps, and application teams to ensure cloud solutions align with enterprise standards, governance, and best practices.

The role places strong emphasis on team-based delivery, clear documentation, knowledge sharing and constructive technical guidance, including supporting colleagues and project teams in adopting reliable, secure and sustainable cloud practices.

The EEA supports inclusive working practices, knowledge sharing and professional development in a collaborative environment.

The position will entail the following tasks:

Designing, building, and maintaining cloud infrastructure using Infrastructure as Code (IaC);

Implementing and managing cloud services across compute, storage, networking, and platform services;

Ensuring high availability, resiliency, and scalability of cloud environments.

Operations & Reliability

Monitoring cloud platforms, proactively identify issues, and resolve incidents;

Optimising performance, availability, and operational stability;

Supporting backup, disaster recovery, and business continuity designs.

Security & Compliance

Implementing cloud security controls, including identity, access management, networking, and encryption;

Applying security and compliance requirements in line with organisational policies;

Collaborating with security teams on vulnerability management and remediation.

Automation & DevOps

Automating provisioning, configuration, and deployment processes;

Supporting Continuous Integration/Continuous Delivery (CI/CD) pipelines and DevOps ways of working;

Reducing manual operational tasks through scripting and tooling.

Monitoring and optimise cloud costs and resource utilisation;

Providing recommendations for cost efficiency and capacity planning;

Supporting FinOps processes and reporting where required.

Working closely with Cloudand/or SolutionArchitects and Technology Governance to align with standards.

Documenting cloud designs, configurations, and operational procedures.

Providing technical input and guidance to project and product teams.

Project management

Planning, coordinating and managing IT infrastructure projects in line with the Agency’s project management methodology, including scope, milestones, dependencies, budget, risks, issues, quality criteria and reporting.

Translating technical objectives into realistic delivery plans, including requirements gathering, solution design inputs, implementation planning, testing, migration, cutover, stabilisation and operational handover.

Managing stakeholder communication and change management.

Overseeing delivery by suppliers and consultants.

ELIGIBILITY CRITERIA:

Candidates applying must satisfy the following eligibility criteria on the closing date for the submission of applications:

1) a level of education which corresponds to completed university studies of at least three years attested by a diploma, OR where justified in the interest of the service, professional training of an equivalent level;

2) a minimum of 1 year of relevant professional experience after achieving the qualification set out above.

In addition, to be eligible a candidate must:

Be a national of one of the member countries of the EEA (Member States of the European Union plus Iceland, Liechtenstein, Norway, Switzerland and Türkiye);

Enjoy full rights as a citizen;

Have fulfilled any obligations imposed by law concerning military service;

Meet the character requirements for the duties involved;

Be physically fit to perform the duties linked to the post.

Candidates should assess carefully and check before submitting their application whether they fulfil all the conditions for admission laid down in the vacancy notice, particularly in terms of qualifications and relevant professional experience.

SELECTION CRITERIA:

(In your application, please provide examples from current or past work experience where these competencies have been applied)

Proven professional experience in ICT, with a focus on cloud, hybrid, or infrastructure and security engineering roles, including design, implementation or operation of cloud infrastructure services;

Proven professional experience implementing and administering zero trust environments, landing zones and secure Identity and Access Management (IAM) solutions (e.g. Entra ID suite, Windows ADDS (Active Directory Domain Services), Azure/AWS landing zones, Conditional Access, JEA/JIT (Just-Enough/Just-In-Time) access, SSO (Single Sign On), secrets management, etc.), virtualization solutions;

Proven professional experience contributing to IT service management processes, including incident, problem, and change management and the production of technical documentation, operational procedures and knowledge transfer materials in cross team environments;

Proven experience using M365 governance, compliance and security, including Microsoft Defender, Sentinel, Purview, Azure Key Vault, Azure Arc, secrets management;

Project management certification or proven experience using recognised project delivery methodologies in infrastructure, cloud or digital transformation programmes.

In addition to the requirements above, candidates invited to the written test and interview stage, will also be assessed against the following behavioural competencies:

Ability to communicate clearly, listen actively and adapt communication to different audiences and working contexts;

Ability to collaborate across teams, share expertise, and support inclusive ways of working to achieve common goals;

Ability to contribute to a respectful, inclusive and psychologically safe working environment, valuing diverse perspectives and working styles;

Ability to analyse, structure and summarise complex information clearly and accurately for different audiences;

Ability to self-motivate, show constructive enthusiasm for the role, and sustain engagement while working independently or as part of a team;

Ability to adapt to changing priorities, maintain quality under reasonable time constraints, and contribute constructively to problem-solving;

Ability to organise work, prioritise tasks transparently and manage competing demands in consultation with relevant stakeholders;

Commitment to continuous learning, openness to feedback and ability to apply new knowledge in practice.

Successful candidates who are recruited undergo an initial probation period of 9months.

Please note that recruitment is done in the first step of the grade within Function Group IV to which the successful candidate qualifies, depending on the duration of the acquired professional experience.

For information on salary, please see information published under Contract Agents .

The place of work will be Copenhagen, Denmark.

It is brought to the particular attention of candidates that the provisions of Articles 11 to 26 of the Staff Regulations, concerning the rights and obligations of officials, shall apply by analogy to Contract Agents. These rules specify that:

An official shall carry out his duties and conduct himself solely with the interests of the Union in mind. He shall neither seek nor take instructions from any government, authority, organization or person outside his institution. He shall carry out the duties assigned to him objectively, impartially and in keeping with his duty of loyalty to the Union.

An official shall not without the permission of the appointing authority accept from any government or from any other source outside the institution to which he belongs any honour, decoration, favour, gift or payment of any kind whatever, except for services rendered either before his appointment or during special leave for military or other national service and in respect of such service.

Before recruiting an official, the appointing authority shall examine whether the candidate has any personal interest such as to impair his independence or any other conflict of interest. To that end, the candidate, using a specific form, shall inform the appointing authority of any actual or potential conflict of interest. In such cases, the candidate, using a specific form, shall inform the appointing authority of any actual or potential conflict of interest. In such cases, the candidate, using a specific form, shall inform the appointing authority of any actual or potential conflict of interest. In such cases, the candidate, using a specific form, shall inform the appointing authority of any actual or potential conflict of interest; in such cases, the candidate using a specific form shall inform the appointing authority of any actual or potential conflict of interest; in such cases, the candidate, using a specific form, shall inform the appointing authority of any actual or potential conflict of interest; in such cases, the candidate, using a specific form, shall inform the appointing authority of any actual or potential conflict of interest; in such cases, the appointing authority shall take this into account in a duly reasoned opinion. If necessary, the appointing authority shall take the measures referred to in Article 11a(2).

For further information on the Staff Regulations and the Conditions of Employment of Other Servants of the European Union see: Staff Regulations

SELECTION PROCEDURE:

A Selection Committee is set up for the selection procedure. It consists of members designated by the Appointing Authority and the Staff Committee. The Selection Committee is bound by the principle of confidentiality as enshrined in Article 6 of Annex III to the Staff Regulations. This works in two ways: first,

#J-18808-Ljbffr